Lead UX Researcher | Platform & ResearchOps Specialist | Scaling Insight Across Teams, Tools, and Products

About

Defining and Designing Better Experiences
Across the Web

My passion lies in solving complex product and organizational challenges through human-centered research. With a foundation in visual design and over a decade of experience spanning UX research, strategy, and systems thinking, I thrive at the intersection of user needs, business goals, and product realities.

I’m a “Swiss Army Knife” of research and design — adaptable, collaborative, and relentlessly curious. I’ve led foundational research for new platform initiatives, unified fragmented user experiences across legacy systems, and built research practices that scale across teams. I believe that great product experiences don’t happen in silos, and I take pride in bridging gaps between product, marketing, and design to build solutions that resonate.

I care deeply about ResearchOps, mentorship, and knowledge-sharing. Whether I’m creating an insight library, scaling continuous discovery, or facilitating cross-functional workshops, I bring a systems mindset to how research flows through organizations. I believe in design and research as tools for alignment — ways to make complexity legible, and to help teams move with confidence toward the right problems.